Discover what a Contact Center Can Be.
Custom Solutions
We solve one of the biggest challenges in Contact Center Management - Staffing.
Innovative Strategies
Our Consulting Services team crafts a customized solution stack that balances quality service with cost.
Bigger Profits
Let us help you realize the full financial potential of your contact center operation. At Fortuity, it’s about custom solutions over call center convention. The solutions we deliver are tailored for your needs and we create the perfect mix of support for each client we serve.
Channel Strategy
Staffing Mix
Technology Solutions
Better Results
Leading companies deliver on customer needs. At Fortuity, we deliver better operational efficiency and faster customer resolution that drives significantly higher customer satisfaction. Our custom solutions deliver a better customer experience.
Brighter Futures
When you work with Fortuity you can help improve the lives of high potential, inner-city candidates that just need a better opportunity and some support. Our community service partners provide extensive support services that help our employees manage the challenges that keep them moving in-and-out of the workforce and stuck in poverty.
Fortuity is Different.
85+ Combined Years of Experience | 100+ Clients | 5M+ Customer Interactions (and counting)
“Fortuity is making a positive difference in Columbus. Their creative approach can be the right fit for your customers in our community and beyond.”
— Gregory S. Lashutka, Former Mayor of Columbus
Our Awards
